Express Portable LLC

These Terms and Conditions govern all rentals and services provided by Express Portable LLC (“Vendor”) to the customer (“Customer”). Placement of an order by phone, email, text, online, or written agreement constitutes acceptance of these Terms, as does payment or agreement to pay first invoice.

1. VENDOR’S OBLIGATIONS

1.1 Equipment and Services
Vendor shall supply the portable restroom unit(s), restroom trailers, temporary fencing, hand wash stations, sinks, and/or other rented equipment (“Units”) and provide the agreed service plan. Delivery dates are estimates only. Vendor is not liable for delays or failure to deliver. Vendor may substitute equipment of equal or greater value.

1.2 Routing and Scheduling

• Recurring rentals are delivered on the next available route day unless otherwise agreed. Out-of-route or expedited deliveries may or may not incur additional charges.

• Event rentals are typically delivered Thursday or Friday and removed Monday or Tuesday at Vendor’s discretion. Specific or negotiated delivery or pickup times may or may not incur additional fees.

1.3 Additional Services
Additional Units, servicing, pumping, cleaning, water fills, power support, relocation, or other services requested by Customer will be billed at Vendor’s standard rates, subject to availability.

1.4 Maintenance
Vendor will maintain Units in good working condition under normal use. Vendor is not responsible for service failure due to causes beyond its control, including but not limited to weather, relocation by others, inaccessibility, staffing shortages, power loss, or water supply interruption.

2. CUSTOMER’S OBLIGATIONS

2.1 Payment Terms
A valid credit card must be provided prior to delivery.

• Recurring rentals: billed in advance on a 4-week billing cycle.

• Event rentals: Payment due before delivery or COD.

• All charges are due in full. No installment privileges unless approved in writing.

2.2 Cancellations

• Cancellation after agreement but prior to delivery is subject to a 10% cancellation fee.

• No refunds after the delivery or attempted delivery if the delivery is unable to be accepted or declined by Customer, regardless of acceptance.

2.3 Dry Run / Refused Delivery
If Vendor attempts delivery and is unable to complete delivery due to Customer refusal, inaccessibility, unsafe conditions, or other Customer-related causes, a $150 dry run fee will be charged (higher fees may apply for orders over $500). Redelivery may incur additional delivery fees.

2.4 Access and Placement
Customer must provide safe, clear, ground-level access during normal business hours. Units must be accessible for servicing. If Vendor cannot access Units, additional service or trip fees will apply. Vendor is not responsible for lawn, pavement, sprinkler, septic, or property damage when Units are placed off paved surfaces at Customer request. Customer is responsible for tow or recovery costs if equipment becomes stuck.

2.5 Use Restrictions
Units are for sanitation purposes only. Only human waste and toilet tissue may be deposited. No chemicals, trash, construction debris, feminine products (unless approved), or foreign objects.

2.6 Alterations and Relocation
Customer shall not move, alter, attach to, or modify Units without written permission. Relocation requested by Customer will incur fees.

2.7 Electrical and Water Requirements
Customer is responsible for providing proper electrical service and water supply where required. Loss of power or water resulting in damage or additional service will be billed to Customer. Heated units must remain powered when temperatures approach freezing.

2.8 Safety
Customer retains sole custody and control of Units during rental. Customer must ensure safe use conditions and, where applicable, provide attendants for restroom trailers with stairs.

2.9 Taxes and Compliance
Customer is responsible for all applicable taxes, permits, and compliance with local, state, and federal regulations.

3. FEES AND BILLING

3.1 Definition of Month
“Month,” “4-Week Billing Cycle,” and “28-Day Billing Cycle” are interchangeable and defined as 28 days.

3.2 Late Payments
Overdue balances accrue interest at 1.5% per month (18% annually) or the maximum permitted by law.

3.3 Waiting Time
Truck waiting time beyond five (5) minutes due to Customer delay will be billed at $75 per hour.

3.4 Collection Costs
Customer agrees to pay all collection costs, attorney’s fees, court fees, and related expenses incurred in enforcing this agreement.

4. DAMAGE, LOSS, AND LIABILITY

4.1 Damage or Loss
Customer is responsible for all damage to or loss of Units while in Customer’s possession, including vandalism, graffiti, fire, tip-overs, weather-related damage, or misuse, except normal wear and tear. Units damaged beyond repair will be charged at replacement cost.

4.2 Insurance
Customer is responsible for insuring rented Units during the rental term. Equipment values are available upon request.

4.3 Indemnification
Customer agrees to defend, indemnify, and hold harmless Express Portable LLC and its owners, officers, employees, and agents from all claims, damages, losses, or expenses arising from possession, placement, or use of the Units, except to the extent caused by Vendor’s gross negligence.

4.4 Limitation of Liability
Vendor is not liable for incidental, consequential, or special damages, including project delays, lost profits, or third-party claims.

5. WARRANTIES

Units are provided “AS IS.” There are no warranties of merchantability or fitness for a particular purpose, express or implied.

6. DEFAULT

If Customer fails to pay any amount due or breaches any obligation, Vendor may terminate this agreement without notice, repossess Units, enter premises to recover property, and pursue all available legal remedies. Remedies are cumulative.

7. NON-WAIVER

Failure by Vendor to enforce any provision does not waive that provision. Acceptance of returned Units does not waive claims for damages or unpaid charges.

8. ASSIGNMENT

Customer may not assign this agreement without Vendor’s written consent.

9. SEVERABILITY

If any provision is deemed invalid or unenforceable, remaining provisions remain in effect.

10. INSPECTION

Customer acknowledges inspection of Units prior to use and accepts them as suitable and in good condition. Customer must notify Vendor immediately of any defect and discontinue use if unsafe.

11. GOVERNING LAW

This agreement is governed by the laws of the State of Florida. Venue for disputes shall lie in the county where Express Portable LLC maintains its principal place of business.

12. ENTIRE AGREEMENT

These Terms, together with any written quote or invoice issued by Vendor, constitute the entire agreement. If terms in a written quote conflict with these Terms, the written quote controls.

Customer accepts these Terms upon placing an order by any means.

EXPRESS PORTABLE LLC

INFO@EXPRESSPORTABLE.COM
786-783-3500
2186 NW 22ND AVE, MIAMI, FL 33142